QMS Policy & Procedure
1. Policy Statement
EcoSphere AI Solutions & Consultancy Ltd is committed to delivering high-quality services and products that exceed customer expectations. We recognize the importance of quality management in achieving our business objectives and strive to continuously improve our processes and performance. While we do not hold ISO 9001 certification, we adhere strictly to its guidelines to ensure the highest standards of quality and customer satisfaction.
2. Scope
This Quality Policy and Procedure apply to all operations and activities of EcoSphere AI Solutions & Consultancy Ltd, including but not limited to carbon reduction planning, brand design, application development, website design, product development, and mobile software solutions.
3. Quality Objectives
- Meet or exceed customer requirements and expectations.
- Continuously improve the effectiveness of our processes and performance.
- Enhance customer satisfaction through timely delivery and exceptional service.
- Foster a culture of quality consciousness and continuous improvement among employees.