Privacy Policy

Privacy Policy

• Introduction

  EcoSphere AI Solutions & Consultancy Ltd is committed to protecting the privacy and confidentiality of personal data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect personal data in the course of our business operations.

• Definitions

  • “Personal data” means any information relating to an identified or identifiable natural person.
  • “Data subject” means an individual who is the subject of personal data.
  • “Processing” means any operation or set of operations performed on personal data, such as collection, recording, organisation, storage, adaptation, or disclosure.

• Types of Personal Data Collected

  We may collect the following types of personal data:

  • Contact information, including name, email address, phone number, and postal address.
  • Employment information, including job title, company name, and professional qualifications.
  • Financial information, including payment details for invoicing and billing purposes.
  • Technical information, including IP address, browser type, and device identifiers.
  • Any other personal data provided to us voluntarily by individuals or clients.

• Purposes of Processing

  We may process personal data for the following purposes:

  • Providing products and services to clients and fulfilling contractual obligations.
  • Communicating with clients, employees, and other stakeholders.
  • Managing and administering business operations, including invoicing and billing.
  • Complying with legal and regulatory obligations, including tax and accounting requirements.
  • Protecting the security and integrity of our systems and data.

• Legal Basis for Processing

  We will only process personal data when we have a lawful basis for doing so, including:

  • The data subject has given consent for the processing of their personal data for one or more specific purposes.
  • Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Processing is necessary for compliance with a legal obligation to which we are subject.
  • Processing is necessary for the purposes of our legitimate interests or the legitimate interests of third parties, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

• Data Subject Rights

  Data subjects have the following rights regarding their personal data:

  • The right to access personal data and obtain a copy of the information held about them.
  • The right to rectify inaccurate or incomplete personal data.
  • The right to erase personal data in certain circumstances, also known as the “right to be forgotten.”
  • The right to restrict processing of personal data where applicable.
  • The right to data portability, allowing data subjects to receive their personal data in a structured, commonly used, and machine-readable format.
  • The right to object to processing of personal data in certain circumstances, including direct marketing.
  • The right not to be subject to automated decision-making, including profiling, where such decisions have legal or significant effects on the data subject.

• Data Security

  We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

• Data Transfers

  We may transfer personal data to third parties located outside the UK or the European Economic Area (EEA) where necessary for the purposes described in this Privacy Policy. We will ensure that adequate safeguards are in place to protect the security and privacy of personal data in accordance with applicable data protection laws.

• Data Retention

  We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

• Updates to Privacy Policy

  We may update this Privacy Policy from time to time to reflect changes in our business operations or legal obligations. We will notify data subjects of any material changes to this Privacy Policy.

• Contact Information

  If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us.

• Conclusion

  EcoSphere AI Solutions & Consultancy Ltd is committed to protecting the privacy and confidentiality of personal data in compliance with UK data protection laws and regulations. By adhering to this Privacy Policy and implementing appropriate safeguards, we aim to maintain the trust and confidence of our clients, employees, and other stakeholders in our data handling practices.